Refund Policy

1. General Context

At CH Mobile Institute, we strive to maintain complete transparency. Because we deal in highly specialized technical knowledge, delicate electronic components, and extensive labor, our refund policies are strict but fair.

2. Educational Courses & Institute Fees

Admission fees, tuition fees, and laboratory access fees are non-refundable under any circumstances once the candidate has attended the first three (3) days of the course batch.

• If a candidate withdraws before the batch officially starts, a 70% refund of the tuition fee may be processed (admission fee non-refundable).
• We reserve the right to expel students without refund if they violate safety protocols, cause intentional lab damage, or behave unprofessionally.

3. Technical Repair Services

Diagnosis fees (if explicitly stated at the time of ticket creation) are non-refundable.

• No Fix, No Fee: For logic board repairs, we generally operate on a "No Fix, No Fee" basis. If we cannot repair your device, you are only liable for the base diagnostic/disassembly fee (if applicable), and no repair costs will be charged.
• Post-Repair Refund: If a repaired device fails under our warranty period with the exact same fault, we will first attempt to rework the device. If it remains unrepairable, we will issue a partial or full refund of the repair cost (excluding parts cost if parts are not salvageable).

4. Training Tools & Materials

Diagnostic tools and learning equipment provided during training programs are for in-lab workshop use. Any personal equipment or tools purchased through authorized institutional recommendations are covered under respective manufacturer warranties.

5. How to Request Assistance

All fee or warranty queries must be submitted by bringing the enrollment receipt or device job sheet directly to our front desk, or contacting us via official channels: